People with asthma have many fewer emergency room, urgent care and doctor office visits when their primary care practices link symptom survey results to care guidelines according to a recent […]
64 percent of Americans avoid or delay medical care because of high costs, and I fall smack dab in the middle of that statistic; I avoid medical care like the […]
One of the best parts of my job is the opportunity to interact with thought leaders and innovators from across the spectrum of healthcare delivery in the U.S. Given the […]
People often ask how designers can create solutions that help users achieve their desired outcomes more easily in an industry such as health care, when designers aren’t necessarily subject matter […]
Thinking back to the beginning of summer, when walking paths in my neighborhood are blooming with abundant flowers and neatly manicured gardens, I’m reminded that this season always brings out […]
Andy Vitale shares his passion for making an impact in the healthcare space and designing meaningful healthcare solutions at the enterprise level.
How can user experience designers who don’t have clinical backgrounds work to create better experiences for healthcare providers, payers and patients? Design is about understanding the emotions of the user, […]
I just finished reading a book titled “All Our Wrong Todays” by Elan Mastai. It is the story of a young, single man in his early 30s who is pretty […]
How can UX designers create experiences that put the user first? Andy Vitale gives his take.
By 2020, customer experience will overtake price and product as the key brand differentiator. This is due, largely in part, to the fact that the role of the customer has changed from isolated to connected, from unaware to informed, from passive to active. Customers have access to unprecedented amounts of information, often at their fingertips, allowing them to […]
There is a lot of speculation about the disruption that Artificial Intelligence (AI) will bring to health care. This disruption discussion often covers the applicability and the impact (opportunities and […]
In part one of this blog I discussed blockchains and how they could be used in health care in an ideal world. In the real world however, block chain use […]