Inside Angle

From 3M Health Information Systems

Tag: health care

Consumer-directed health plans, rational economic theory and the Triple Aim

November 22nd, 2017 / By Katie Christensen

The consumer-directed health plan (“high deductible”) remains a popular insurance option, theoretically leaving patients more empowered than ever to optimize the Triple Aim initiative (maximum health and quality while minimizing […]

What to do about clinician burnout?

November 10th, 2017 / By L. Gordon Moore, MD

Recent research has shown that the cost of clinician burnout appears to be significant: “Clinician burnout is prevalent across health care settings and may impair clinicians’ ability to maintain safe […]

How designers create valuable experiences in health care

October 16th, 2017 / By Andy Vitale

People often ask how designers can create solutions that help users achieve their desired outcomes more easily in an industry such as health care, when designers aren’t necessarily subject matter […]

Book Review: An American Sickness by Elizabeth Rosenthal, M.D.

June 5th, 2017 / By Norbert Goldfield, MD

“In the past quarter century, the American medical system has stopped focusing on health or even science. Instead it attends more or less single-mindedly to its own profits.” So begins […]

The experience is the differentiator

May 17th, 2017 / By Andy Vitale

By 2020, customer experience will overtake price and product as the key brand differentiator. This is due, largely in part, to the fact that the role of the customer has changed from isolated to connected, from unaware to informed, from passive to active. Customers have access to unprecedented amounts of information, often at their fingertips, allowing them to […]

Five things “payviders” can’t afford to overlook

July 25th, 2016 / By Kristine Daynes

One surprising development as health care shifts toward risk-based payment is how many health systems intend to become insurers. According to one study, half of health systems have applied or […]

Are the ACA Health Insurance Marketplaces working?

July 22nd, 2016 / By Paul LaBrec

In March of 2010, President Obama signed into law the Patient Protection and Affordable Care Act (ACA), popularly known as Obamacare.  The law created the most significant changes to the […]

Price transparency: Will it really reduce healthcare costs?

July 8th, 2016 / By Steve Delaronde

The inability for consumers to know the price of healthcare services prior to receiving care has been identified as an impediment to reducing healthcare costs.  Patients equipped with pricing information […]

A reimagined discussion about health equity with Bernard Tyson

June 24th, 2016 / By Kristine Daynes

At the AHIP conference last week, Bernard Tyson, CEO of Kaiser Permanente, spoke forcefully about health equity during a panel session. “We need to rethink the best way to provide […]

For all healthcare DIYers: Welcome to Inside Angle

January 19th, 2016

[By Dallan Huff] — I am admittedly the least handy person on the planet. Whether cars, home improvement or any kind of repair, I tend to make a mess of […]

Technology and natural disasters: Surviving the floods in Chennai

January 6th, 2016 / By Senthil Nachimuthu, MD, PhD

Exactly one month ago, I came face to face with the fury of El Niño in Chennai, a sprawling city in India of more than 7 million people. The storms […]

“What did you have for dinner last night?” Nutrition and the healthcare system

November 9th, 2015 / By Steve Delaronde

While we often hear about the role of good nutrition in promoting health, it is not typically discussed in the context of the Triple Aim – better outcomes, lower cost […]