Inside Angle

From 3M Health Information Systems

Tag: design

Podcast: Show don’t tell

With Andy Vitale

Andy Vitale shares his passion for making an impact in the healthcare space and designing meaningful healthcare solutions at the enterprise level.

Empathy leads to better experiences in health care

August 9th, 2017 / By Andy Vitale

How can user experience designers who don’t have clinical backgrounds work to create better experiences for healthcare providers, payers and patients? Design is about understanding the emotions of the user, […]

Article: UX Design in Healthcare: 3M’s UX Design Principal Talks User-Centered Design in Life or Death Situations

With Andy Vitale

How can UX designers create experiences that put the user first? Andy Vitale gives his take.

The experience is the differentiator

May 17th, 2017 / By Andy Vitale

By 2020, customer experience will overtake price and product as the key brand differentiator. This is due, largely in part, to the fact that the role of the customer has changed from isolated to connected, from unaware to informed, from passive to active. Customers have access to unprecedented amounts of information, often at their fingertips, allowing them to […]