Happy spring everyone! One of my clients recently made the statement “We don’t know what we don’t know.” I wholeheartedly agree. If only all organizations and team members shared that […]
Happy Holidays! Sorry this is not a Charles Dicken’s Christmas story, but it does reflect an equally powerful story: A Tale of Two Cities. This Dickens novel has a well-known […]
At Palmetto Health the CDI teams are deeply involved with the physician teams in many ways, including going on rounds with them to listen for ways to improve documentation.
Amy Truitt and Debbie Okonek, CDI leaders at Palmetto Health, discuss their organization’s shift toward quality focus.
I think it’s reasonable to say that most people working in health care are motivated to deliver high quality care to the people they serve. Because humans are complicated organisms, […]
Dr. Gordon Moore: Welcome to 3M’s Inside Angle Podcast. This is your host, Dr. Gordon Moore. With me today I have Dr. Geoffrey Rose, who is the chief of adult […]
It is very easy to get aggravated with providers who do not appear to be engaged with CDI programs. But let’s hold on. Where should their focus be? Sorry, but […]
We frequently discuss with clients the differences between Inpatient CDI versus Outpatient CDI such as time, volume, coding, regulation, etc. Despite these differences, both require collaboration between departments to be […]
It has been two years since AHIMA updated the Official Guidelines for Coding and Reporting with a statement about clinical validity. You would think with lessons learned plus time and […]
As the volume of outpatient care has grown over the past several years, so has interest in outpatient clinical documentation improvement (CDI). Yet many organizations struggle to define what exactly […]
As a rabid theater-goer, I love Sondheim. Note the quote below: “Bit by bit, putting it together… Piece by piece, only way to make a work of art. Every moment […]
Physician burnout has a negative impact on quality of care, patient safety, operational efficiency and of course on the burned-out individuals. In a new episode of the Inside Angle podcast, Christine Sinsky, MD, vice president of professional satisfaction at the American Medical Association, discusses how we can improve the work of care.