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Measuring what matters in health care

In part one of his podcast episode, Dr. John Wasson, Professor Emeritus at Dartmouth Medical School, suggests U.S. health care could learn a few lessons on quality improvement from the world of organized crime. This time around, Dr. Wasson dives into the issue of clinician burnout caused by “quantophrenia”—a condition he describes as measurement for its own sake without real benefit to patients or providers. The solution to quantophrenia? Just seven simple measures.

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Podcast Guest

John Wasson, MD Emeritus Distinguished Professor, Dartmouth Medical School

Podcast Host

L. Gordon Moore, MD Senior Medical Director, Clinical Strategy and Value-based Care

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Measuring what matters in health care

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