A return to relationship-oriented health care

At its core, health care is fundamentally about relationships. Yet, over the last several decades, care delivery has evolved into a transactional model reinforced by EHR tick boxes, shift work and the notion that clinicians are interchangeable. Dr. Christine Sinsky, Vice President of professional satisfaction at the American Medical Association, discusses her research on physician burnout and the connection between better patient outcomes and patient-clinician relationships based on trust and continuity.

"Reorienting our understanding of health care around relationships will help us reduce the overwhelming burden and disconnect physicians and nurses feel between their mission when they started their careers and the daily work they're encountering now."
— Dr. Christine Sinsky

Resources

Podcast Episode Transcript

Debunking Regulatory Myths: American Medical Association

Person-Centered Primary Care Measure

“Metrics for assessing physician activity using electronic health record log data”

“If not for the pause…”

“Getting rid of stupid stuff”